PlayBank Privacy Policy

Operated by Qiseda Ltd. Effective 1 August 2026. Contact: privacy@qiseda.co.uk.

PlayBank is a family chore and screen-time app. This policy explains what the PlayBank service collects, why, and the choices you have. PlayBank is intended to be set up and managed by a parent or guardian.

Information we collect

We do not collect location, contacts, browsing or search history, purchases, financial or health information, or any advertising identifiers.

How we use information

Only to operate the app for your family. We do not use it for advertising, we run no third-party analytics or tracking, and we never sell or share it. There are no third-party advertising or analytics tools in the service.

Children's privacy

PlayBank is used by families. A parent sets up the family and provides the child's information; the child does not sign in or enter data. We collect the minimum needed to run the app and rely on the parent's involvement as consent. A parent can review the information we hold, delete all of it, or stop further collection at any time (see Your choices).

How information is shared

We do not sell or share personal information with third parties. Our infrastructure provider, Cloudflare, processes and stores data on our behalf as a service provider (processor) under a data processing agreement, and is not permitted to use it for its own purposes.

Data retention

Chore claims and screen-time records are automatically deleted after 14 days. Your family and account data is kept until you delete it.

How we protect information

Data is encrypted in transit (HTTPS/TLS) and at rest (AES-256). Every request is authorized so a family can only ever access its own data. We never write names or tokens to our logs.

Your choices and deletion

To review the data we hold, delete your family's data entirely, or stop further collection, contact privacy@qiseda.co.uk. On a deletion request we remove the family and all of its associated data.

Changes to this policy

If this policy changes, we will update the effective date above.

Contact

Qiseda Ltd, registered office International House, 38 Thistle Street, Edinburgh, EH2 1EN (company no. {{COMPANY_NUMBER}}) · privacy@qiseda.co.uk